Kiss & Tell Cafe
kissandtellcafe.com
Hospitality · F&B · Single-Location · 14-month engagement
“I stopped working in the cafe and started working on the business. The dashboard told me what mattered every Monday.”
+180% revenue · margin +16pts · founder 60% time recovered
A charming cafe with a ceiling.
- !Plateaued at one location · founder running everything
- !Instagram + walk-ins were the entire marketing engine
- !No daily P&L · food cost calculated quarterly, not weekly
- !Catering was reactive — booked when asked, never sold
Multi-channel operator with a brand.
- ●Catering line stood up · 3 named corporate accounts
- ●Retail roast launched · ships to 14 states
- ●POS-integrated daily KPI surface · food cost reviewed every Friday
- ●Founder works 30 hours/week · ops manager runs the cafe